Privacy Policy

Version 2.0 • Effective January 15, 2025

1. Introduction

The Way Home, LLC ("TWH," "we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect Personal Information through our Services.

Data Controller: The Way Home, LLC

4320 Dr. Martin Luther King Jr. Blvd., Kansas City, Missouri 64130

Data Protection Officer: [email protected]

2. Information We Collect

2.1 Information You Provide

  • Account registration data
  • Investment preferences and history
  • Communications with us
  • Survey responses

2.2 Automatically Collected Information

  • Device identifiers and IP addresses
  • Browser type and operating system
  • Usage data and analytics
  • Cookies and similar technologies

2.3 Third-Party Sources

We may obtain information from:

  • Identity verification services
  • Public records databases
  • Credit reporting agencies (with consent)
  • Professional data providers

2.4 Sensitive Information

With explicit consent, we collect:

  • Demographic data (race, ethnicity, gender identity)
  • Financial information
  • Government identifiers (for compliance)

4. How We Use Information

We use Personal Information to:

  • Provide and personalize Services
  • Process investments and donations
  • Comply with legal obligations
  • Prevent fraud and enhance security
  • Send communications (with consent)
  • Improve Services through analytics

5. Information Sharing

5.1 Service Providers

We share with vendors who:

  • Process payments (Stripe)
  • Provide authentication (WorkOS)
  • Deliver communications
  • Provide analytics

5.2 Partner Organizations

For partner-managed properties, we share:

  • Investor name and contact information
  • Investment amount and date
  • Necessary transaction details

5.3 Legal Requirements

We disclose information when required by:

  • Court order or subpoena
  • Government investigation
  • Legal proceedings
  • Protection of rights and safety

6. Data Retention

Data Type Retention Period
Account data Duration of account plus 2 years
Investment records 7 years (tax compliance)
Marketing data 3 years from last interaction
Technical logs 90 days
Cookies Per cookie type (session/2 years)

7. Your Privacy Rights

Access & Portability

Right to obtain copy of Personal Information in structured format

Correction

Right to correct inaccurate information

Deletion

Right to request deletion, subject to legal obligations

Opt-Out

Right to opt-out of marketing, data sales, and automated decisions

8. State-Specific Rights

California Residents (CCPA/CPRA)

  • Right to know categories collected
  • Right to non-discrimination
  • Right to limit use of sensitive data
  • Response within 45 days to verified requests

Colorado, Connecticut, Virginia Residents

  • Right to opt-out via Universal Opt-Out Mechanisms
  • Data portability rights
  • Right to correct inaccuracies

Additional State Rights

Delaware, Iowa, Maryland, Minnesota, Nebraska, New Hampshire, New Jersey, and Tennessee residents have rights under respective state laws effective 2025.

9. Children's Privacy

Services are not directed to individuals under 18. We do not knowingly collect information from minors. If discovered, we will promptly delete such information.

10. Cookies and Tracking

10.1 Essential Cookies

  • Authentication (twh_session): 2 years
  • Single Sign-On (wos_session): Session
  • Payment processing: As needed

10.2 Functional Cookies

  • Theme preferences: Persistent
  • Language settings: 1 year

You may disable cookies through browser settings, but this will limit functionality. We honor Global Privacy Control signals where legally required.

11. AI and Automated Processing

We Use AI For:

  • Investment matching
  • Risk assessment
  • Fraud detection
  • Personalized recommendations

Your Rights:

  • Request human review
  • Understand decision logic
  • Correct input data
  • Opt-out where permitted

13. Security Measures

We implement commercially reasonable measures including:

Encryption

Multi-Factor Auth

Access Controls

Regular Audits

18. Contact Information

Privacy Inquiries

[email protected]

888-XXX-XXXX

Response within 30 days

Mailing Address

The Way Home
4320 Dr. Martin Luther King Jr. Blvd.
Kansas City, Missouri 64130

Data Protection Officer: [email protected]

We may update this Policy with 30 days' notice for material changes. Continued use constitutes acceptance.